After testing AI customer service automation platforms across millions of...

https://mylesssmartinsights.tearosediner.net/how-do-you-test-if-an-ai-agent-can-actually-execute-refunds-end-to-end

After testing AI customer service automation platforms across millions of tickets, I can tell you not all bots are created equal. Some struggle to fully resolve issues, while others excel at assisting agents to speed up responses