Start by listening without rushing to fix things. Ask what would feel helpful...

https://www.bookmark-step.win/start-by-listening-without-rushing-to-give-advice-ask-what-would-feel-helpful

Start by listening without rushing to fix things. Ask what would feel helpful today, then offer one practical step, like sitting together while they call a counselor or making a meal. You could say, “I care about you, and I’m here to listen